Terms of Service

1. Scope of Services

We provide custom software development, mobile applications, IoT solutions, cloud infrastructure, and AI implementations as defined in each project Statement of Work (SOW).

• Custom software development
• Mobile application development
• IoT solution implementation
• Cloud infrastructure services

2. Payment Terms

Projects follow milestone-based payment schedules outlined in the SOW. Payments are due within 7 days of invoice issuance via bank transfer or approved payment methods.

• 30% deposit to commence work
• Milestone payments per SOW
• 20% final payment on completion
• Late fees: 1.5% per month

3. Intellectual Property

Client receives full ownership of custom deliverables upon final payment. We retain rights to pre-existing frameworks, libraries, and general methodologies.

• Full ownership of custom code
• Source code delivery included
• Documentation provided
• No usage restrictions post-payment

4. Client Responsibilities

Clients must provide timely requirements, feedback, testing environments, and approvals to ensure project timelines are met.

• Provide complete requirements
• Approve milestones within 5 days
• Provide testing data/environments
• Make payments on schedule

5. Project Timeline

Timelines commence upon receipt of deposit and client requirements. Delays in client approvals extend deadlines accordingly.

• Timeline per approved SOW
• Weekly progress updates
• Client delays extend timeline
• Agile development methodology

6. Termination

Either party may terminate with 30 days written notice. Client pays for all work completed to termination date plus 15% cancellation fee.

• 30 days written notice required
• Pay for completed work
• 15% cancellation fee
• IP rights transfer upon payment

7. Warranty & Support

90-day bug fix warranty included. Optional maintenance contracts available for ongoing support and updates.

• 90-day bug fix warranty
• 30 days free training
• Documentation provided
• Maintenance contracts available

8. Limitation of Liability

Our liability limited to fees paid. No consequential damages. Client responsible for data backups and security compliance.

• Liability limited to fees paid
• No consequential damages
• Client data backup responsibility
• Compliance client responsibility