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Privacy Policy

Your privacy matters to us. Learn how Droom Dazlean Solutions collects, uses, and protects your personal information with transparency and security.

Our Privacy Commitment

At Droom Dazlean Solutions, we prioritize your privacy and data protection. This policy outlines our practices for handling personal information in compliance with Zimbabwean data protection laws and international standards.

1. Information We Collect

We collect personal information you voluntarily provide when using our services, including contact details, business information, and communication preferences necessary for delivering technology consulting services.

  • Name, email, phone number
  • Business requirements and project details
  • Technical specifications and usage data
  • Cookie and analytics data for website improvement

2. How We Use Your Information

Your data is used solely to provide and improve our technology services, communicate project updates, and ensure compliance with contractual obligations and legal requirements.

  • Deliver custom software development projects
  • Provide technical support and maintenance
  • Send service updates and important notices
  • Improve website functionality and user experience

3. Data Protection Security

We implement enterprise-grade security measures to protect your information from unauthorized access, including encryption, secure servers, and regular security audits.

  • SSL/TLS encryption for all data transmission
  • Regular security vulnerability assessments
  • Employee data protection training
  • Secure cloud infrastructure with access controls

4. Your Privacy Rights

You maintain full control over your personal information and can exercise your rights to access, correct, delete, or restrict processing of your data at any time.

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability

5. Information Sharing

We never sell your personal data. Information is only shared with trusted third-party service providers under strict confidentiality agreements when necessary for service delivery.

  • Cloud hosting providers for infrastructure
  • Payment processors for transactions
  • Legal authorities when required by law

6. Cookies & Tracking

Our website uses essential cookies for functionality and analytics cookies to improve user experience. You can manage cookie preferences through browser settings.

  • Essential cookies for site functionality
  • Analytics cookies for performance monitoring
  • No advertising or tracking cookies

Last Updated: December 24, 2025 | Privacy Officer: data-protection@droomdazlean.com | Location: 28150 Unit L, Chitungwiza, Harare, Zimbabwe

Questions About Your Privacy?

Our Privacy Officer is available to address any concerns or questions regarding your personal data protection.

Contact Privacy Officer
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